“At PointSWAP, we’re not just changing how people use rewards; we’re creating a future where possibilities are limitless”
– Austen Howard, Founder & CEO
Our Partners

Frequently Asked Questions
How does PointSWAP work?
Simply link your rewards accounts, browse available point swap options, and choose the best one for your needs. Once you make a swap, the points are exchanged, and you can use them at participating partners.
Is PointSWAP free to use?
Yes! PointSWAP is free to join and use.
Which loyalty programs are supported?
We support a variety of popular fast food restaurants. Check the app for the full list of supported partners.
How secure is my personal and reward account information?
Your privacy and security are our top priority. PointSWAP uses industry-standard encryption to protect your personal data and reward account details.
Can I swap points across different loyalty programs?
Yes! PointSWAP allows you to swap points between various loyalty programs, making it easier to consolidate and use your rewards in the most effective way.
How long does it take for a point swap to complete?
Most swaps are processed immediately, but some may take up to 24 hours depending on the program and the type of reward being swapped.
What should I do if I encounter an issue with a swap?
If you have any issues with a swap, our support team is here to help. You can contact us via the app or our website, and we'll work to resolve the issue as quickly as possible.
Can I transfer my points to someone else?
Yes! PointSWAP allows you to directly swap points with another individual on the app!
How can I contact customer support?
For support, you can reach us via the in-app chat feature, email, or visit our help center on the website for more detailed guides and troubleshooting tips.
PointSWAP In Numbers
Users who report saving money
Deals swapped on the platform would've otherwise expired
Users redeem more rewards since using PointSWAP
User satisfaction rating
Awards and Recognition
Best Loyalty Innovation of the Year - 2024
Awarded by the Global Rewards Association, recognizing PointSWAP for revolutionizing the loyalty industry with its unique and seamless points exchange platform.
FinTech Excellence Award - 2024
Given to PointSWAP for outstanding innovation in financial technology, specifically for creating a cutting-edge platform that transforms how users manage and utilize reward points.
Fastest Growing Tech Company - 2025
PointSWAP was named the fastest-growing tech company in the rewards and loyalty sector by the Business Growth Forum, highlighting its rapid expansion and user base growth.
YOUR POINTS, YOUR WAY
Revolutionizing Rewards, One Trade at a Time

CEO / FOUNDER
Austen Howard
Austen is the visionary behind PointSWAPS, guiding the company with a passion for innovation and a commitment to delivering value. With a deep understanding of both business and technology, Austen has built PointSWAP from the ground up, focusing on creating a platform that transforms the way people interact with rewards. As CEO, Austen drives the company’s strategy, growth, and overall mission to reshape the future of point swapping.

CTO
Susana Rivera
Susana leads the technological innovation at PointSWAP with a wealth of experience in software development and system architecture. Passionate about creating scalable, secure, and efficient solutions, Susana drives the tech vision and oversees the development of cutting-edge features that power the platform. Her leadership ensures that PointSWAP stays ahead in the ever-evolving tech landscape.

FINANCIAL DIRECTOR
Leslie Carter
Leslie is the strategic force behind PointSWAP's financial operations. With a keen eye for detail and a deep understanding of financial management, Leslie ensures the company’s fiscal health and growth. Focused on optimizing resources and planning for long-term success, Leslie’s expertise helps guide PointSWAP toward a sustainable and prosperous future.

CMO
Marta Sanchez
Marta brings years of experience in brand growth and customer engagement. She leads PointSWAP’s marketing strategy, making sure the right people discover how easy (and fun) it is to trade fast food rewards. Off the clock? She's probably testing new swaps—and always wins the best trades.

LEAD APP DEVELOPER
Miles Thompson
Miles is the tech wizard behind the PointSWAP experience. From smooth swiping to seamless swaps, he makes sure the app works like magic. When he’s not squashing bugs, he’s dreaming up new features—and usually has a burger in hand.

LEAD APP DEVELOPER
Bari Johnson
Bari is the creative mind behind PointSWAPS' seamless user experience. With a passion for building innovative, intuitive mobile apps, Bari’s expertise in app development drives the platform’s cutting-edge features. Known for tackling complex challenges with ease, Bari ensures that PointSWAPS remains at the forefront of user-friendly technology.
WE’RE CREATIVE
The team at PointSWAP is driven by creativity, constantly pushing the boundaries of innovation to deliver unique and intuitive solutions. With diverse expertise across technology, finance, and design, each member brings fresh perspectives and inventive ideas, making PointSWAP a dynamic and forward-thinking company that thrives on creativity and problem-solving.
WE’RE PASSIONATE
The team at PointSWAP is deeply passionate about transforming the way people interact with rewards. Their unwavering dedication fuels every project, from concept to execution, ensuring that each solution is crafted with purpose and enthusiasm. This passion drives PointSWAP to continuously improve, innovate, and deliver exceptional experiences for users.
WE’RE AWESOME
The team at PointSWAP is truly awesome, bringing together a unique blend of talent, expertise, and energy that makes every challenge an opportunity for greatness. Their collaborative spirit, combined with a relentless pursuit of excellence, ensures that PointSWAP delivers outstanding results that exceed expectations. Simply put, they're a team that makes awesome happen every day.